“The presenter was very informed and answered all questions.”

— Social Worker (Nov. 2019)

What did you learn that was new “How to give clients the power.”

— Therapist (Nov. 2019)

“Very Informational. Her voice is warm.”

— Retirement Specialist (Nov. 2019)

“Good tools to use with staff and members”

— Retirement Specialist (Nov. 2019)

“Instructor was knowledgable and funny”.

— Parent Advocate (Oct. 2019)

What was the strength of the training? - “Having this course taught by a CWW” (Child Welfare Worker)

— Parent Advocate (Oct. 2019)

“MI Skills are very helpful for my interactions with clients.”

— Social Worker (Oct. 2019)

“I thought the trainer displayed really good inter-personal skills and was very engaging.”

— Social Worker (Oct. 2019)

How will you apply what you learned? - “How to address difficult conversations with my ambivalent clients.”

— Case Manager (Nov. 2019)

“Knowledge about ‘Righting Reflex’ and how often we tend to use it in sessions, enjoyed the animation video”

— Case Manager (Nov. 2019)

“I will also apply this at home with my son.”

— Parent Advocate (Oct. 2019)

Activities most helpful “re-framing problematic behavior, fears & hopes and group discussion.”

— Retirement Specialist (Nov. 2019)

“The trainer provided a space for shared learning.”

— July 2020

“The trainer presented the course with awareness and consideration for each person, acknowledging and inclusive.”

— October 2020

“How to help a client move from ambivalence and/or being stuck in a way of thinking that is not useful, through helping them uncover their "why" and understanding what they value and hope for themselves.”

— October 2020

“Information was effectively communicated, the mix of video, discussion, etc. made learning very effective.”

— July 2020

“The engagement and knowledge of the facilitator and the way she explained the information was easy to understand.”

— October 2020

“Teacher was warm, empathic, responsive, bright and stayed on topic. Wonderful young woman. Very inspiring.”

— October 2020

“Meeting in groups to brainstorm statements/questions we use and how to reframe them to fit into MI was helpful.”

— September 2020

“I learned how to identify closed-ended questions and convert them into open-ended questions.”

— November 2020

“The step-by-step instructions in supporting a client through dialogue. I also loved taking the clients statements and opening them up with questions to explore with them and deepen the content.”

— November 2020

“Different ways of paraphrasing/reflecting, focusing on strengths, open-ended questions.”

— September 2020

“I am now able to better practice reflective listening. I am now able to better practice giving efficient affirmations.”

— November 2020

“Learning more about CSEC and foster youth and the experiences they have and what helping them might look like.”

— October 2020

“The in-depth discussion on the demand for CSEC.”

— October 2020

“It was interesting to hear from someone who has worked with the people that have committed the crimes and are on the other end of the spectrum as far as helping survivors and how they are people, too.”

— October 2020

“I learned a lot and the info help me to work better with my clients and provide support for my clients.  Thank you very much for providing the training!”

— September 2020

“It was engaging and I was impressed with how much information was shared.”

— September 2020

“How to involve the greater community with the family who is experiencing the trauma and loss associated with a child being removed from the home. How to mobilize the community members to even attend court proceedings.”

— September 2020

“It's important for people working with families to know the processes and laws that govern their case.”

— September 2020

“I have more knowledge on how I can support families throughout this process (as a CHW).”

— September 2020

“Most useful information I learned today was how I could help in supporting the children & parents with reunify & staying connected with any needs for future help. It's important that we help one another.”

— September 2020

“Court/CPS outline and how communities can support families in the welfare system.”

— September 2020